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5 Mistakes Businesses Make With Their Computer Networks

Admin — Tue, 01 May 2012 20:35:54 +0000

Small to medium-sized companies rely more heavily on their computer networks to conduct nearly every aspect of their business, making it more important than ever to make sure that the company’s computer networks are extremely well managed, updated and secure from external threats. Increasingly, companies are entirely dependent on their networks to deliver their products and services. If their networks go down, they are out of business until that network can be restored.

Yet, many small companies are taking risks with their networks and by extension, their entire business, and they often aren’t even aware of it.

1. You Have a Firewall, so Your Network is Protected, Right?

Probably not. The problem is that the firewall is usually not sufficiently configured, managed, monitored and maintained. The reason it’s a problem, is that the people who are attacking your network 24 hours a day, 7 days a week have access to very sophisticated “hacking” tools. Both the number and the power of these tools have increased dramatically just in the last six months. Hackers now have available to them tools that are hundreds of times more powerful and more sophisticated than ever before. If you doubt this for one moment, type the words “hacking tools” into Google and look at the list of thousands of freely available tools.

Firewall protection is one of the most important pieces to the network vulnerability puzzle. Although your server may not be a target by any one person or entity from a hacking standpoint, it is the non-targeted, brute-force broadcasts that hackers unleash that can cause the most common and serious problems.

A sophisticated hacker is an expert at discovering ways to penetrate network devices that are not correctly updated, managed or improperly configured. Typically, a hacker is not necessarily after your data, but trying to use your hacked server as a launch pad to attack another server, as a spam relay; or even try to turn your server into a public FTP site. Suddenly, your server becomes home to any number of viruses, spyware, or other types of malicious software; from there it just gets worse with a public FTP site becoming a home for truly illegal activities for which you may have legal, if not criminal, responsibility.

Is it worth it to have a professionally configured, managed, monitored and updated firewall?

2. How Close is Your Business to Disaster?

All small to mid-sized firms know they have to back up their data, and most do. However, few have ever tried to restore their data to see if their back up strategy is really working until disaster strikes, and by then it’s too late.

Many companies cannot run their businesses without their computers any more than they can run their business without phones or electricity.

Eight out of ten small businesses do not even have a documented backup procedure that protects small business.

The simple fact is that most small to mid-sized companies are exposing themselves to business risks that they would deem unacceptable, if they were aware of it. Even companies that have made an effort to develop a well thought out back up plan and execute that plan consistently often make the crucial mistake of not testing their backups.

3. We Have Anti-Virus Software on All of our PC’s, so We’ll Never Get a Virus, Right?

Not necessarily. If you are depending on each individual user to download and install every necessary update and run virus scans, you are taking a big risk. All it takes is one user to “forget” a couple of updates, and your company becomes much more vulnerable to viruses. As with many network security issues, a major source of business risk is human error. Viruses can range from fairly annoying to downright destructive.

To avoid risk, it may be wise to use virus protection that is centrally managed, which allows the technical staff to configure the software to “push” updates and scans. This solution significantly reduces the risk of human error, as long as it is correctly installed and maintained, by saving extensive time and resources during installation, and creating a single point of management that makes it easier to check for proper functionality across all devices.

4. Servers, PC’s, and Firewalls Need to be Constantly and Correctly Updated.

There are three different types of updates available for servers and PC’s – Service Packs, security upgrades and patches. Service packs (released infrequently) consist of a fairly significant feature upgrades, some bug fixes and a mix of smaller updates. Security updates (released frequently because they fix network vulnerabilities) are fixes for known security threats. Patches are usually bug fixes. Normally, it requires significant technical experience to decide which updates should be installed and when. This is particularly critical for server and firewall updates, with hackers targeting improperly updated servers and firewalls.

A very large percentage of servers that are exploited by hackers are improperly updated. Network security is a deadly serious issue and the business risk is well into the unacceptable range.

5. We’ve Got a Wireless Network and It’s Working Great.

Is it secured? Securing a wireless network is as easy as setting the security or encryption setting to “on.” However, many companies find that their wireless networks do not function properly when they set it to secure or encrypted mode, so they turn encryption “off.” This is almost worse than having no firewall. Anyone with a wireless connection in the vacinity of your network can now access the company’s whole network. They don’t need any tools to break in – the front door is open – and if you’re lucky, they won’t put themselves on the payroll.

Summary: Manage, don’t react.

Access US Network Support doesn’t wait around for something to go wrong with your network, we make sure it works right BEFORE problems happen!

Contact Access US For More Information:

Please call us today with questions, or to get Access US working for you.
Monday through Friday, 8:30 AM – 5:00 PM CST | 314.655.7700 | Toll Free: 800.638.6373 Or email us at info@accessus.net | Online Contact Form

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Google vs Your Privacy

Admin — Mon, 02 Apr 2012 14:08:12 +0000

5 Ways to Control Your Privacy on Google

Whether you like it or not, your relationship with Google is becoming much more intimate.

Google has recently expanded its ability to combine data from various services to create a detailed profile about you. Each time you sign in and use Gmail, Google Plus, YouTube, Picasa, etc., Google gets a chance to use the data to tailor ads that align to your interests. Google has long monitored its users in order to target advertisements. For example, if you have been reading sports articles, expect to see sports related display ads as you spend time on the web. Google identifies the user by a string of characters (that also lets Google know your approximate location) that are associated with your browser, and keeps track of your searches and other activities; partly as feedback to improve services, the company says.

According to PCWorld, during February 2012, Google compiled 66.4% of all searches made on the web, with Bing coming in second with 15.3%, followed by Yahoo with 13.8%.

5 Ways to Safeguard Your Privacy

1. Manage your sign-ins

You can avoid being tracked by not signing in. However, some services, such as email, require you to sign in. You can get around that by using different browsers to keep your identities separate. For example, you could use Google’s Chrome to sign in for email and Firefox to sign in under a different account for YouTube. You could then use Microsoft’s Internet Explorer to search the Web without signing in. That way, Google will see you as three different people and not link your activities.

2. Review what Google knows

Google allows you to see what it knows about you. Start with google.com/dashboard – go through each service and make sure it’s up to date. On the right, there are links to help manage your settings and profiles. If you’ve enabled Web History, check the lists of past searches and delete any that you do not want Google to remember. You can suspend recording by visiting google.com/history. Next, look at Ads Preferences manager – google.com/ads/preferences; this page shows what Google thinks it knows about you when you’re not signed in. You can remove or edit the categories of interests. You can turn it off by hitting the “opt out” button – you’ll have to do this for each browser on each computer or mobile device you own/use.

3. Take advantage of your browser’s privacy modes

Many browsers offer a mode that does not record your history files. Microsoft’s Internet Explorer calls it “InPrivate Browsing” under “Safety;” look for “new incognito window” when using Chrome; Firefox and Apple’s Safari call it “Private Browsing.” While this will limit tracking, it will not make you completely anonymous because Google will still have your numeric Internet address. Also keep in mind that some services, such as Netflix streaming and Gmail, may not function properly.

4. Use anonymizers

There are several services, such as Tor, that are available to help mask your Internet address. Requests to receive email or get search results are bounced through multiple servers so that your numeric Internet address is not tracked. However, these services may require a software download and can slow down Web surfing.

5. Stay offline

The above steps to safeguarding your privacy cannot guarantee complete anonymity or track-free browsing, but they can help. The only way to completely protect your privacy is to completely disconnect. But in our world of technology, are you able to do that?

Need help managing your network?

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What is a QR code?

Admin — Thu, 01 Mar 2012 20:15:37 +0000

You’ve probably seen little black and white scannable boxes popping up everywhere – television, magazines, and in stores – that look like this:

But what are they?

QR (which is the abbreviation for Quick Response) is a scannable barcode, that is used to embed information, and is now being used for product tracking in manufacturing installations, quick URL entry methods for businesses, direction to Facebook and Twitter pages, coupons and sales in stores, digital scavenger hunts, and much more! Today it is often seen used with advertising as a quick way to give people more information. QR codes can hold more information, such as contact information, links, and geo-locations.

QR codes are becoming popular among smartphone users; whom can download a QR scanning app and scan away!

Consumers can view a traditional advertisement, such as a poster in a mall, and then scan the QR code to gain additional information, sign up for a rewards program, or a direct coupon to be used in store. All of these things are easily accomplished with the use of QR codes.

Individuals can also find QR codes useful to encode information that would traditionally be on a business card, a direct link to their homepage or blog, or any other use.

QR codes have provided a quick, easy way for consumers and individuals to interact with the physical word around them, all the while obtaining the digital information they so desperately crave. QR codes are only becoming more advanced and more prominent, so get yourself a free app on your phone and start exploring the world of QR codes today!

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Benefits of Cloud Computing

Admin — Wed, 01 Feb 2012 15:48:31 +0000

Thinking of switching to ‘the cloud’? Cloud computing as a term, has been around for quite a few years with a lot of hype and buzz, but its definition has been vague and can have different meanings for different people. Cloud computing is the practice of using a network of remote servers hosted on the internet to store, manage and process data, rather than a local server. Cloud computing also requires the organization of people, processes and technology to deliver standard and repeatable services.

Cloud options: Private, public or hybrid? Which is the best option for your organization?

1. Private Cloud

This model describes a system by which the cloud infrastructure is run for your organization only. This can be a combination of data center resources (people, processes and technology) you have on-premise as well as supplied off-premise. It can also be completely managed by your organization or by a third partymanaged service provider.

A private cloud ensures that the organization has full visibility and insight on all aspects of the cloud infrastructure and services provided.

Many companies that are considering cloud computing start with a private cloud. A private cloud allows organizations to:

a. Gain data center efficiencies through better resource utilization and automation.

b. Acquire agility with control. Self-service workload provisioning and deployment makes line-of-business users more efficient and reduces demand on IT.

2. Public Cloud

This is a system by which the cloud infrastructure is run by a third party managed service provider, whom provides templates for particular workloads.

The public cloud is designed to maximize resources by sharing pools of resources with many enterprises and dealing with performance peaks to provide the best user experience. A public cloud offers sometimes a less expensive platform choice with the ability to scale up and scale down resources as needed.

3. Hybrid Cloud

The best of both worlds – it allows you to control sensitive work loads and data, while gaining the ability to move other workloads into the public cloud when needed. Each cloud stays separate as far as how they operate, but by using a technique to bridge both clouds, workloads can be put on whichever model suits the requirements of each workload.

Hybrid cloud also allows for “cloud bursting,” a technique that allows an organization to run workloads as normal, but when demand on those workloads rises, they can be launched to the public cloud to relieve pressure on data center resources, and can be put back to the private cloud when the workload returns to normal.

Benefits of Cloud Computing

Responsiveness: Cloud computing gives IT the ability to respond to demands from business units faster than ever before.

Efficiency and Lower Operating Expenses: Organizations will see improved efficiencies and higher admin-to-server ratios by automating the provisioning of workloads and the control and management of resources. With virtualization, data is available from multiple points, allowing employees to be more productive.

On-Demand Elasticity: By controlling and managing resources, cloud computing reduces the need to design infrastructure for peak use. This allows resources to be scaled up when required and then recovered when the resources are no longer needed.

Security: Clouds, and the virtualization technologies on which they run, give you control over data, from data center to delivery to endpoint. An organization is also able to set limits on what information can be copied and transfered to mobile forms of storage, such as USB flash drives and discs.

Contact Access US For More Information:

Please call us today with questions, or to get Access US working for you.
Monday through Friday, 8:30 AM – 5:00 PM CST | 314-655-7700 | Toll Free: 800.638.6373 Or email us at info@accessus.net | Online Contact Form

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Server Virtualization

Admin — Fri, 30 Dec 2011 19:05:18 +0000

Until recently, server virtualization was thought of as something that only larger companies –with dozens or hundreds of physical servers–needed and could afford. However, because of increasing technology, and the changing cost of virtual servers, medium to small sized businesses with just a few servers can benefit from going virtual.

What is Server Virtualization?

A virtual server consists of software, called a hypervisor, running on a physical server, which allows you to partition that one server into many virtual machines and manage them all through a single interface.

Server virtualization enables companies to run many applications on fewer physical servers without having to worry about application incompatabilities and support issues. Server virtualization allows for improved asset utilization and potentially lower IT operation costs.

Server virtualization also makes disaster recovery –or any kind of application backup and recovery– quick and easy. Because virtualized data is independent from the hardware it’s running on, it is highly portable, which is a key attribute.

With a virtualized server, everything (i.e. all data you have stored on the virtual server) essentially fits into one file, which can easily be copied onto another virtual server. One could compare it to taking one DVD out of a DVD player and putting it into another DVD player without losing any data. This process would be much more difficult when using a physical server. In order to get the application onto another server, one would need to install or reinstall Windows on the second server, and then reinstall and reconfirgure the application. As you can see, this is incredibly time consuming — instead of taking 100 hours to configure the application on the new physical server, it would only take a few hours, including testing, with a virtual server.

How to Decide if Server Virtualization is Right for Your Company

Most small businesses with only one server probably do not need a virtual server. However, any sized business, even small businesses with only two servers, and especially those replacing or upgrading their existing servers, should consider server virtualization.

A good candidate for server virtualization would be a company that is planning to go through (or is going through) a hardware refresh, and application upgrade, or is looking to improve their disaster recovery strategy. Server virtualization can also help smaller businesses better control IT costs and free up IT staff for other tasks. Similarily, it can also free up valuable real estate; one virtual server could replace several (if not more) physical servers.

Benefits of Server Virtualization

Fewer physical servers required
Improved availability and up-time
Lower power and cooling costs
Lower IT operating costs
Reduced server provisioning time
Faster disaster recovery

Choosing a Virtual Server

When it comes to choosing a virtual server, the experts cite vSphere (with VMware ESX) for small businesses, and Microsoft Hyper-V and Citrix XenServer as the best option for larger businesses.

VMware currently has the biggest market share and more than 10 years of virtualization experience. Its VMware vSphere Essentials software supports most operating systems and is easy to implement and manage.

Microsoft Hyper-V, which Microsoft offers as a free download, is also popular, especially among businesses that already use Microsoft Windows Server 2008 (or are planning to purchase it) and Microsoft applications. And while many experts say that Hyper-V is not the best virtual server out there, it’s hard to beat free and convenient.

If you prefer or like the idea of an open source solution, there’s Citrix XenServer, which is also available as a free download. Citrix XenServer which, like VMware’s ESX, supports a number of operating systems, including Windows, Linux and Solaris, and has a good track record.

Ultimately, the virtualized server you choose should be able to work well with your applications and your IT staff, who, after all, will be managing it.

Can Migrating to a Virtual Server Damage Data?

The short answer to this question is “no.” In fact, most new physical servers from the leading vendors now come virtualized. There are plenty of tools available (if not included) to help you quickly and easily migrate data from a physical server to a virtual server.

Not every application (at least currently) will run or run optimally on a virtualized server. Software for scanners and fax boards, i.e. proprietary and/or specialized applications that are tied to a piece of hardware are not good candidates for virtualization.

While managing virtual servers is similar to managing physical servers, you may want or need to work with a virtualization specialist to help you get up and running.

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Is Your Business Prepared?

Admin — Thu, 01 Dec 2011 22:02:53 +0000

What would happen to your business if you had a major data loss? Most business owners assume “it will never happen to me,” but the possibility is definitely there. Disasters come in many different forms, ranging from simple human mistakes to “acts of God” that cannot be controlled. There are ways to prepare for data loss disasters. We recommend that you start by asking yourself a few questions.

According to a recent Touche Ross study, the survival rate of companies without a disaster recovery plan is less than 10%.

Questions to Test Disaster Preparedness

1. Is data backed up?

It is easy to think that a disaster will not strike you. But data loss doesn’t always come from huge traumatic disasters. Data loss can result from simple everyday errors. However, the resolution may not be so simple, and the errors could end in disastrous results.

2. Is account information backed up?

Many small businesses tend to keep their account data on one employee’s computer, instead of on a network with a backup schedule. What would happen if all accout information was lost? If account information is backed up, it can easily be retrieved and no customers will be lost.

3. Are emails backed up?

Ever wish you could retrieve an email from a customer giving you the okay to finish a project, that is now refusing to pay for the work? Email is increasingly becoming essential as legal evidence. If you include emails in your backup plan, they can easily be pulled when needed for reference.

4. Is Calendar and Contact information backed up?

Imagine coming to work one morning after a disaster strikes, and your calendar and address book were gone. What appointments and communications would you miss, and at what cost?

5. Are folders and files from each individual computers backed up?

Important information is not just stored on shared networks, but also on each employee’s computer. Think about the files that each employee creates and uses on his/her own hard drive; spreadsheets, letters, memos, databases – wouldn’t it be a shame to lose all that work? Employees need to be educated on where to save each file so it will be included in the routine backup.

6. Is data backed up frequently enough?

The answer to this question can vary.. depending on how much you are willing to risk. Say you complete an important contract on Tuesday morning and it accidentally is deleted that afternoon. But backups are only scheduled to run on Monday, Wednesday and Friday. Say goodbye to that contract! Unless you have a more frequent backup schedule.

7. Where are the backups and how are they used?

How are backups saved – USB drives, external hard drives, or backup tapes? Where are they stored – onsite, offsite or the cloud? Do you know how to recover files in case of an emergency? Being familiar with the backup system and keeping it safe will be the key to getting your business back quickly and efficiently after a disaster strikes.

It is important to make sure you have the necessary files backed up that will jumpstart your business in the event of a disaster. What could your business not operate without? Need help? We’re experts in guiding small businesses in setting up a backup system that meets their unique needs!

Contact Access US For More Information:

Please call us today with questions, or to get Access US working for you.
Monday through Friday, 8:00 AM – 5:00 PM CST | 314.655.7700 | Toll Free: 800.638.6373 Or email us at info@accessus.net | Online Contact Form

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Are You Protected Online?

Admin — Tue, 01 Nov 2011 21:25:39 +0000

With identity theft becoming increasingly popular these days, it’s best to insure that you are protected online.

“In 2008, an estimated 11.7 million people experienced at least one attempted or successful incident of identity theft..”

- Bureau of Justice Statistics

Security experts are seeing an increase in cyber crime incidences, including businesses and individuals, as more and more people rely on the internet for daily needs. There is no way to be 100% guaranteed that you are exempt from identity theft while online, but by adhering to the following steps, you can begin to take actions to protect yourself and your data from cyber crimes:

1. Security Software – One of the keys to keeping your identity and data secure is to have proper security software in place to protect your computer. Make sure to update the software regularly.

2. Be Aware of the Bait – There are many different scams and techniques that are used to try to steal your information. One example is phishing (spoofing): which involves replicating a familiar site, and luring us to click on a link, update personal information, and/or validating the account to prevent it from being cancelled.

According to Gartner, a security company, 57 million adults have experienced a phishing attack.

**Always remember that legitimate companies will not ask for personal information in this manner.**

3. Be Protective of Personal Information – When filling out personal information online, be sure to check that the website is legitimate. Check the URL, or the company’s tag line to be sure it’s not a phishing replica.

4. Create Unique Passwords – The best passwords are alphanumeric – a combination of both letters and numbers. Do not use words/dates that are easy to crack; such as your pet’s name or spouse’s name and your birthday/wedding anniversary.

5. Firewall Services – Use a Firewall as your first line of defense to protect private information. Most modern operating systems have a built in firewall, however, these might not be enabled by default. Small businesses may also benefit from managed firewall services and intrusion detection.

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Guidelines to Help Find the Right IT Company

Admin — Fri, 30 Sep 2011 22:02:53 +0000

With today’s continually changing technology, and fast-paced marketplace, words like: computers, hardware, software, networks and servers will be thrown around frequently. Very quickly you will realize that you need a solution that encompasses the needs of not only your business, but yourself and your employees. After researching all that is involved to make a simple point of sale, one can easily understand why so many successful companies today outsource their Information Technology needs to a specialized IT company, rather than tackle that in tandem with the stress of thriving in the present economy.

But how do you find the best IT company to fit your particular needs? First, you will need to assess your company and business and reference the following guidelines:

Make an IT item checklist. Write down the most important and specific IT products/services that your company needs. This will serve as a template for your requirements, and will guide IT service providers as to what exactly needs to be addressed when they finally send you their proposal.
Check if the company can meet your specific requirements. Before you can get into the details of their product or service quality, you have to determine if they have the capacity to address your minimum requirements. Make sure the company you are looking into fits the right criteria in which your needs are in, if you’re looking for IT software solutions don’t ask a firm who specializes in hardware manufacturing.
Experience matters. Ask the IT companies about their experience. Find out how many organizations they’ve worked with and how long they’ve been in business. Inquire about their IT solutions team and what work it has done, especially for companies that are similar to yours.
IT support and training. Ask about how much IT support you will receive. Will your staff get training? Check if it will be hands-on training, especially if there will be a total systems change. Will they have consultants to monitor what changes should be made to fit your needs? If your business plan includes an expansion plan in the next 2 to 5 years, then you need this level of IT support.
Help Desk. Excellent IT management should also have a good help desk in place that can readily assist you if you run into any problems. The best IT support system should also be able to ensure that you don’t have to worry about service downtimes. Time is gold in any business and any downtime in your IT system could affect your entire operation, which is tantamount to business losses. Be very particular about their promised response time and make sure that you have something agreed upon for response time issues in your contract for service downtimes.
Price. Once all the details are accounted for, mind the price. Every small business takes price into consideration. However, this should not be the only criterion for choosing an IT company. Remember to compare companies and get multiple quotes. For a company that fits better with your company’s budget, needs, and processes, try looking for the personalized service that smaller IT companies can easily provide.

Looking for an IT company? Contact Access US For More Information:

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Back to Basics – Website Fundamentals

Admin — Thu, 01 Sep 2011 21:17:50 +0000

Does your website measure up? How a good website functions to its full potential:

1. Easy to Navigate – Your webpages should guide your visitors through your site cleverly. Be sure to use fonts, colors and contrasts that are easy on the eyes. Also keep in mind what your visitor’s clicking pattern would be.

2. Result Oriented - Content should be precise and relevant. In the little time someone spends visiting your website, content should showcase your credentials and the product/service you are offering.

3. Visually Appealing – There should be a delicate balance between content and graphics - the site should not be content heavy. The visual weight of the website will finally decide how appealing the website is. How long does it take to grab the attention of the visitor to your site?

4. Originality – Your website should be innovative and attract the attention of your company’s audience. The more you experiment with new concepts, the broader your horizons will expand.

5. Technical Excellence – Be sure to get a memorable, clever, and relevant domain name for your website. You will also want fast, efficient, managed hosting with enough bandwidth and reliability to handle your website’s traffic.

The most important thing to remember when designing a website is your audience.

After you have all of the essenital parts to a website, you will want to include Search Engine Optimization (SEO), which will allow your website to be found easier; and also be ranked higher in search engine rankings.

Web Design & SEO Services

Professionally Built Websites Access US Professional Web Design offers a full-service professional web design firm that can build you an SEO-friendly web page. All of the sites that we build include basic on-page SEO, and much more!
Website Repairs & Maintence Access US can do everything from basic updates to fixing complex problems that prevent your webpage from running properly. We can work with you to tweak your design to be more user-friendly and usable.
Search Engine Optimization (SEO) Search engines are the primary way that people will find the websites they are looking for on the Internet. With the right help, we can help make most sites do much better in search results, which in turn leads to more sales.
Social Media Website Marketing The use of Social Medial Website Marketing is a great way to get word-of-mouth traffic to your website, and a great way to get quality backlinks to your website, which increases the number of visitors that frequent the website.

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Hot Tips to Help Your Computer Keep Its Cool

Admin — Mon, 01 Aug 2011 21:47:07 +0000

The dog days of summer can make your computing equipment just as temperamental as its users. Now might be a good time to examine your computer’s health, and protect it from the scorching summer days.

Keep these tips in mind to keep your computer cool:

1. Remember to keep all equipment away from direct sunlight; as added heat can cause damage to already warm equipment

2. Keep all equipment out of closed vehicles in hot temperatures – the heat will cause damage to the internal components

3. Use a laptop stand or fan to help dissipate the heat and keep your laptop working properly

4. Humidity can also damage internal components, so be sure to keep your equipment in a relatively cool, dry place

5. Sunscreen is great for blocking UV rays, but detrimental to a laptop’s trackball – keep your fingers clean and dry

6. Lightning storms can damage computer circuitry – be sure to use a reliable surge protector and unplug equipment during severe storms

7. Dust inside the CPU clogs fans – don’t be afraid to unplug your computer, remove the outside shell, and carefully vacuum or blow out dust bunnies.

8. Lastly, it’s a good idea to give your computer a break during the day. If you are going for a swim, let your computer rest. It will thank you later.

If you fear that your computer may malfunction due to the excessive temperatures of summer, it is a good idea to look into remote backup, which will allow you to backup all of your important documents. If worst comes to worst, you may be able to look into Disaster Recovery to recover important documents.

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